The ability to make secure electronic municipal payments online is one of the most important features of e-Joburg. You maintain complete control when you pay your municipal account through our online portal or WhatsApp channel.

To ensure the safety of our users, we validate the ownership of all bank accounts before processing an instructed debit. In addition, our credit/debit card acceptance, electronic funds transfer, and all other payment mechanisms are in accordance with applicable legislation and banking rules.

Furthermore, the system electronically controls all referencing to ensure that your electronic municipal payments online are correctly allocated. This ensures that a payment made through an e-Joburg payment method is reflected immediately within e-Joburg. In addition, once the relevant bank fully processes your payment, you will receive proof of payment.

Our instructed debit pull gives you complete control over the amount and date of electronic municipal payments online from all bank accounts. You can even schedule your payment for a later date if you are travelling or on vacation, and we will confirm payment via SMS or email.

There will be no more manual entry, intermediaries, or human errors in capturing references. Furthermore, there will be no more service terminations due to late payment notifications or incorrect referencing.

In the unlikely event that a query arises, e-Joburg’s integrated management tools enable you and the municipality to see the same information for faster resolution.

Our secure and proven payment mechanism saves money, eliminates intermediaries, ensures accurate account reconciliation, and eliminates the risk of late or lost payments. Its better for residents and the municipality. Everyone benefits from switching to e-Joburg payments.

• It is practical.
• It lowers banking costs for residents and the municipality.
• Payments are made to the city directly.
• Your city sends you payment confirmation right away.
• It assists us in reconciling your account.
• Payment history and proof of payment are kept.
• It is secure and safe.
• View and pay for your account through WhatsApp. The e-Joburg WhatsApp number is 0609107742.

Take the first step to electronic municipal payments online by registering your account on e-Joburg today. Registration and using the e-Joburg platform are completely free of charge. Alternatively, you can get in touch with an e-Joburg representative for more information about this platform and its service offerings.